You Facebook followers probably know that Jim went in for surgery yesterday—for an inguinal hernia repair. We arrived at and left at (pretty good), but by a.m. I was ready for an Earl Grey tea. (See how his pain and suffering becomes my ordeal?)
Anyway, the coffee shop in the hospital (Jo Brant) is a Tim Horton’s, so I lined up and placed my order for a travel-mug refill. I handed over the green plastic mug, but hung onto the lid.
The cashier told me I HAD to relinquish the lid, because of a safety concern (apparently, they can’t carry open hot drinks at that location).
The cashier told me I HAD to relinquish the lid, because of a safety concern (apparently, they can’t carry open hot drinks at that location).
I resisted because I’m fussy. Plus, I’ve never had this problem before. Never. Not at other Timmie’s, drive-thrus, William’s coffee shops, or Starbucks. But here’s the thing: I had seen the server sneeze, and you know what I was thinking,
Sure enough, she’s carrying my precious green comfort mug in one hand, and my home-sterilized lid in the other (yes, I’m that fussy) and the server sneezes into her arm. Anyone who has seen time-lapse photography of that scenario, knows where the shmutz goes.
I quietly told the cashier that that was the reason I wanted to hang onto the lid, and she shouts to her cohort, “This lady says you sneezed on her lid.” After that, they double-doubled me with rudeness. (Have they never heard of antibiotic-resistant bacteria and auto-immune disorders?) I grabbed my mug and left. I don't know whether I was more upset at the sneeze, or at being told I HAD to hand over the lid, but I didn’t drink the tea.
I’ve been a happy Tim's customer for years. In fact, I was at the grand opening of the first location. (Boy, does that admission make me sound old.) I was about 12 at the time, and my friend and I were as excited about meeting Tim Horton—can you believe it?—as we were about the donuts. We showed up, autograph books in hand, expecting to find our hockey player in a Leaf’s uniform. He was sitting with a bunch of suits, though, so we didn’t know who was who.
I left disappointed and too shy to speak up for what I wanted, on that day too.
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