Thursday, March 15, 2012

Still Steamed, But Can't Drink My Tim Horton's Tea

You Facebook followers probably know that Jim went in for surgery yesterday—for an inguinal hernia repair. We arrived at and left at (pretty good), but by a.m. I was ready for an Earl Grey tea. (See how his pain and suffering becomes my ordeal?)

Anyway, the coffee shop in the hospital (Jo Brant) is a Tim Horton’s, so I lined up and placed my order for a travel-mug refill. I handed over the green plastic mug, but hung onto the lid.

The cashier told me I HAD to relinquish the lid, because of a safety concern (apparently, they can’t carry open hot drinks at that location).

I resisted because I’m fussy. Plus, I’ve never had this problem before. Never. Not at other Timmie’s, drive-thrus, William’s coffee shops, or Starbucks. But here’s the thing: I had seen the server sneeze, and you know what I was thinking,

Sure enough, she’s carrying my precious green comfort mug in one hand, and my home-sterilized lid in the other (yes, I’m that fussy) and the server sneezes into her arm. Anyone who has seen time-lapse photography of that scenario, knows where the shmutz goes.

I quietly told the cashier that that was the reason I wanted to hang onto the lid, and she shouts to her cohort, “This lady says you sneezed on her lid.” After that, they double-doubled me with rudeness. (Have they never heard of antibiotic-resistant bacteria and auto-immune disorders?) I grabbed my mug and left. I don't know whether I was more upset at the sneeze, or at being told I HAD to hand over the lid, but I didn’t drink the tea.   

I’ve been a happy Tim's customer for years. In fact, I was at the grand opening of the first location. (Boy, does that admission make me sound old.) I was about 12 at the time, and my friend and I were as excited about meeting Tim Horton—can you believe it?—as we were about the donuts. We showed up, autograph books in hand, expecting to find our hockey player in a Leaf’s uniform. He was sitting with a bunch of suits, though, so we didn’t know who was who.

I left disappointed and too shy to speak up for what I wanted, on that day too.

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